會員帳號停權說明Notice Regarding Suspended Member Accounts

為維護交易秩序，若曾於以下由 G77 經營或管理的賣場，有無故未取件之交易紀錄，將列入交易黑名單：

・G77購物車
・G77蝦皮賣場
・G77管理之賣貨便賣場

未取件紀錄不限於 G77 線上購物網站。

即使過往是在蝦皮或賣貨便發生未取件，日後註冊 G77 會員時，若經後台比對確認會員資料與黑名單紀錄相符，該會員帳號仍可能遭到停權，並無法登入或使用購物網站服務。

若您確認過往並無相關未取件紀錄，但註冊後仍無法登入或使用帳號，請來信客服信箱，並提供註冊姓名、電子信箱及聯絡電話，以便協助確認。

客服信箱：service@g77shop.com


【Notice Regarding Suspended Member Accounts】

To maintain a fair and reliable transaction environment, customers with a record of failing to collect an order without a valid reason from any of the following G77-operated or managed sales channels may be added to our blacklist:

・G77 Online Shop
・G77 Shopee Store
・7-ELEVEN MyShip stores managed by G77

The uncollected order does not need to have occurred directly through the G77 Online Shop.

Even if the previous uncollected order was placed through Shopee or a G77-managed MyShip store, a newly registered G77 member account may still be suspended if the account information matches our blacklist records during backend verification.

If you do not have any related uncollected-order records but are still unable to log in to or use your account after registration, please contact our customer service team and provide your registered name, email address, and phone number for verification.

Customer Service Email: service@g77shop.com